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New Member

Call Manager hardware + License

I want to order a call manager capable of supporting 500 users.Can you tell me if the selection i made is right?

MCS7816H3-K9-CMB1

LIC-CM6.0-7816=

LIC-CM-DL-100=

LIC-CM-DL-500=

UCSS-UCM-1-100

If not make a suggestion

2 ACCEPTED SOLUTIONS

Accepted Solutions
New Member

Re: Call Manager hardware + License

The 7911s weighting is 3 and the 7961s are 4, so you would only initially need 46 DLU's. However if you were extending to say 400 7911's and 100 7961s, you would require 1600 DLU's in total.

Hope this helps,

Gary.

New Member

Re: Call Manager hardware + License

The minimum you can order is 10 at a time. So for 1 7911 phone (which uses 3 device lisence units), you would order LIC-CM-DL-10=.

I have attached an excel spreadsheet that you can use to calculate exactly how many DLU's you require.

Gary.

20 REPLIES
New Member

Re: Call Manager hardware + License

Hi,

Yep looks good. Perhaps you'd want to order "MCS7816H3-K9-CMB2" instead. This ships with CUCM 6.1 rather than 6.0 on the CMB1 part no.

Also, can't really say if your DL's are correct without knowing how many phones and what type of phones. As you are probably aware, the phones are weighted, so just make sure you have taken that into consideration.

You can use the dynamic configuration tool on CCO to give all the part numbers you need to order.

Hope this helps,

Gary

New Member

Re: Call Manager hardware + License

For now only 10 phones 7911 AND 4 phones 7961 but i will extend later to up to 500.

New Member

Re: Call Manager hardware + License

The 7911s weighting is 3 and the 7961s are 4, so you would only initially need 46 DLU's. However if you were extending to say 400 7911's and 100 7961s, you would require 1600 DLU's in total.

Hope this helps,

Gary.

New Member

Re: Call Manager hardware + License

What is DLU you mentionned?I don t know what it corresponds to in what iam ordering

Thanks

New Member

Re: Call Manager hardware + License

The DLU is Device License Unit. On your kit list above "LIC-CM-DL-100=" & "LIC-CM-DL-500=" are your Device licenses.

So, as in the above example i gave for 1600 DLU's for your 500 phones, you would order 3 x LIC-CM-DL-500= and 1 x LIC-CM-DL-100=.

Basically there are two types of liences you have to worry about when ordering a CUCM system - Seat licenses and DLU's.

For each CUCM server you have to buy one "LIC-CM6.0-7816=". These are your seat licenses. Then for each phone you have to order the appropriate number of DLU's.

Hope this makes things a little clearer.

Regards,

Gary.

New Member

Re: Call Manager hardware + License

gary,

I have a similar question:

I am deploying a 5 units CM6.1 on 7825 in one cluster.

Is the 1000-seat license is required? Do I need the 1000-seat license for 7825 for each of the servers?

What happens if I do not install 1000-seat license, I have been informed that there are several deployments that worked without the 1000-seat license.

FYI, the DLUs is sufficient to accommodate 1200 telephones.

Re: Call Manager hardware + License

Hi,

"A license must be ordered for each server in a Unified Communications Manager cluster irrespective of server function (e.g. MOH, TFTP, warm standby server, etc). The license should match the number of seats on the cluster.

Cisco Unified CallManager Software can be ordered for use on servers bought directly from HP or IBM. “Software only” is ordered via a single SKU for each server and must match server model."

Notice that for MCS you match users and for HP/IBM you match server models.

If you order one MCS 7845 but need only 1000 users - order the 1000 user license - LIC-CM6.1-7825=.

If you need 5 MCS servers in a cluster - order 5 licenses based on the number of users. 5 MCS 7845 and 1000 users will require 5 times the 1000 user license.

If you order a HP or IBM server you should order the exact license for each server and cannot mix them. So if you by a HP DL380 G5 with 2 CPUs for your 1000 users you'll have to get the corresponding license - CM6.1-K9-380G5D.

Here is a link to the Ordering Guide. It says Cisco Confidential for some reason so I guess it won't be correct to attach it directly here.

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/orderguide_ucm6_1.pdf

BR,

Stoyan

New Member

Re: Call Manager hardware + License

Hi,

I have another question, is it true that if we were to order using CUWL, the SEAT license is not required?

New Member

Re: Call Manager hardware + License

I really appreciate your answer.So for 1 phone purchased,what is the equivalent number of LIC-CM-DL-100= and LIC-CM-DL-500= ?

New Member

Re: Call Manager hardware + License

The minimum you can order is 10 at a time. So for 1 7911 phone (which uses 3 device lisence units), you would order LIC-CM-DL-10=.

I have attached an excel spreadsheet that you can use to calculate exactly how many DLU's you require.

Gary.

New Member

Re: Call Manager hardware + License

Gary,

Would you mind if I have an unprotected copy of the excel spreadheet.

Cheers

New Member

Re: Call Manager hardware + License

Sorry gary,misunderstood the spreadsheet, no need

New Member

Re: Call Manager hardware + License

Thanks a lot

New Member

Re: Call Manager hardware + License

Also, the UCSS you have included is only for 1 yr and 100DLU licences. you may wish to rewise it.

Cheers

New Member

Re: Call Manager hardware + License

I have a similar question:

I am deploying a 5 units CM6.1 on 7825 in one cluster.

Is the 1000-seat license is required? Do I need the 1000-seat license for 7825 for each of the servers?

FYI, the DLUs is sufficient to accommodate 1200 telephones.

Hall of Fame Super Red

Re: Call Manager hardware + License

Hi Muzafar,

The 1,000 Seat License is needed to accomodate 1,000 possible users. If your deployment will be less or more than that you can order the appropriate amount of course. The seats will be part of the "Node License" and will be uploaded to the 1st Node/Publisher/License Manager only so you don't need 5 x seat licenses. In your case you will require a License for 5 Nodes (CCM Servers and xxx Seats)

As you know, you will require two different types of Licenses (Node License with seats that covers the number of proposed users and Device License Units/DLU's for phones);

**Licenses are generated for requested Cisco CallManager nodes (in your case 5) (the number of servers in a Cisco CallManager cluster - with seats *Node License) and the phones that are associated with those nodes (DLU's on a separate License).

***Note - Upload the license file only on the first node of Cisco CallManager cluster.

Here is an example of the License File for CCM 5.x (but 6.x has a similar look and feel)

License File Contents

The license file contains the following information:

•Number of Cisco CallManager nodes that are licensed: This indicates number of Cisco CallManager servers in a cluster that are licensed to the customer.

•Versions of the Cisco CallManager that are supported.

•Number of phone units licensed: Instead of creating a separate license for each phone type, a concept of unit license is used. Each phone type corresponds to a fixed number of license units.

Here is an Example of Permanent CCM_Node licenses

# Optional usage agreement, legal language, tracking information

# Some other comments

INCREMENT CCM_NODE cisco 5.0 permanent uncounted \

VENDOR_STRING=3000BCD4EE59D1.0

ileVersion> \

HOSTID=000bcd4ee59d \

NOTICE="200508261405391621 \

" SIGN="19B3 4C6C 25AC 6D22 4D75 DE6A 656B 08C5 \

30E4 16DB 771B 1393 9DC1 DBC4 C5AA 15CC 6E6C B7B8 895A DCBA \

B40F C551 2625 1C97 F20D 9977 6CFF 3603 081E 6FF2"

The preceding license file includes the following information:

•No expiration date for this license exists as indicated by the keyword permanent.

•This license file provides three licenses for the version 5.0 of the feature CCM_NODES.

•The Cisco specific fieldLicFileID, identifies this license file.

•You can add multiple increment lines for same feature in a license file to increase the license count. None of the INCREMENT lines should be identical and each of them should be signed independently.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_1/ccmcfg/b02licfu.html

Hope this helps!

Rob

New Member

Re: Call Manager hardware + License

Rob,

I'm confused by your statement of mixing and matching the seat quanity with node quantity. Please help.

We have had many quotes built by Cisco AS and partners - we have not identified any part number configuration that would allow you to mix and match the seats and nodes as your are suggesting.

It has been declared that the quote configuration regarding CUCM licenses is "seats are related to hardware capacity" and must be ordered according to platform. Meaning:

1) if I have a 7845 - I must order "LIC-CM6.0-7845" - contains 5000 seats and 1 node

2) if I have 2 7845s in a cluster - I must order qty.2 "LIC-CM6.0-7845" - now I have a license with 10000 seats and 2 nodes

I believe that means I just purchased 10,000 total seats (followed by the appropriate DLUs necessary in the cluster) but each part number only gave me a single node.

Can you please help explain (part number build out) how to build a solution that only needs to support 5000 seats but needs 4 nodes? (what part number allows me to increase node counts without increase seat counts?)

Thank you for any suggestions and support!!

-Robert

Hall of Fame Super Red

Re: Call Manager hardware + License

Hi Robert,

I think I may have over-simplified this dilemma (sorry about that :)

I am not an ordering expert by any means (that's evident!) but I was refering to the type of Part#'s shown below;

MCS7845H2-K9-CMB1 Unified CM 6.0 7845-H2 Appliance, 0 Seats

LIC-CM6.X-2500= License Unified CM Additional 2500 Users

From this good doc;

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/product_data_sheet0900aecd805e323f.html

Hope this helps!

Rob

New Member

Re: Call Manager hardware + License

Hi,

I have another question, is it true that if we were to order using CUWL, the SEAT license is not required?

Re: Call Manager hardware + License

THe MCS7816H3-K9-CMB1 has a bug CSCsm25875 with raid array failing, complete data loss. Hasn't been fixed as of 6.0.1-1000-13.

I'd pick another model server for now.

Had 1 customer have this bug already.

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