Call Manager Low Heartbeat.

[rferullo]

Hi,

I have Call Manager 4.1 running on one publisher and two subscribers. I received the following alert from my publisher.

irCriticalTrap irSeverity=irCriticalSeverity irProblemID=100087 irConditionName=CM.HBcount Event=CM HeartBeat low on \134CM1PUB1-NY. Potential service restart in last 5 minutes.

I used the performance monitor to look at the call manager heartbeat of the server and compared the publisher with the other 2 subscribers.

It does show that its low. What should I do to resolve this and is there a need to be concerned.

The heartbeat stats were:

Pub 2697.000

sub1 24931.000

sub2 25484.000

Thanks in advance,

Robert

[AJAZ NAWAZ]

Hey Robert,

Check this out. Read up on the alert configuration section:

<http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c2f5c.html#1074442>

I would say you need to tweak the settings/intervals and/or alert type/frequency.

hth

Ajaz