Call manager Subscriber Failed to boot - SMART Failure predicted on HARDdisk 0

[fakhroel]

We have CISCO MCS7816-I3 1 Publisher and 1 subscriber,

I got  this erro on boot:

SMART Failure predicted on HARDdisk 0

This Failure may imminent

Backup your data immediately.

PRESS F1

I had F1 twice CM boots after certain scans it stops.

Press Ctrl-D  the server boots and again the same .

Please advise.

[acampbell]

Hi,

Sorry about this

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/ps7302/product_data_sheet0900aecd805efb5e.html

MCS7816-I3 - Only has ONE hard disk.

I think you are going to need a new hard disk and a rebuild

The new spare part from Cisco is

HDD-7816-I3-160=

Regards

Alex

[fakhroel]

Thanks Campbell,

I would be receiving the spare tomorrow, would you be having any procedures or guideline to do the rebuild.

I would sincerely appreciate all comments to help me sort this issue.

thanking you in advance

[clileikis]

Hi there,

Just to add to Alex's post, here is the DRS Admin Guide which will provide all the info on restoring from a DRS backup.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/8_5_1/drsag851.html#wp42168

HTH,

Chris