Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call manager Subscriber Failed to boot - SMART Failure predicted on HARDdisk 0

We have CISCO MCS7816-I3 1 Publisher and 1 subscriber,

I got  this erro on boot:

SMART Failure predicted on HARDdisk 0

This Failure may imminent

Backup your data immediately.

PRESS F1

I had F1 twice CM boots after certain scans it stops.

Press Ctrl-D  the server boots and again the same .

Please advise.

3 REPLIES
Green

Call manager Subscriber Failed to boot - SMART Failure predicted

Hi,

Sorry about this

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/ps7302/product_data_sheet0900aecd805efb5e.html

MCS7816-I3 - Only has ONE hard disk.

I think you are going to need a new hard disk and a rebuild

The new spare part from Cisco is

HDD-7816-I3-160=

Regards

Alex

Regards, Alex. Please rate useful posts.
New Member

Call manager Subscriber Failed to boot - SMART Failure predicted

Thanks Campbell,

I would be receiving the spare tomorrow, would you be having any procedures or guideline to do the rebuild.

I would sincerely appreciate all comments to help me sort this issue.

thanking you in advance

Call manager Subscriber Failed to boot - SMART Failure predicted

Hi there,

Just to add to Alex's post, here is the DRS Admin Guide which will provide all the info on restoring from a DRS backup.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/8_5_1/drsag851.html#wp42168

HTH,


Chris

364
Views
0
Helpful
3
Replies
CreatePlease login to create content