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Call Manager time issue

We are running CCM 4.1(3). The time is not synced with the NTP server & is ahead of the domain time by 5 mins. I guess the way to rectify it would be like this -

Run the command from cmd to sync the server with the NTP server. Then reset the Date Time Groups in CCM. Is this correct? What is the command to be applied here?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Call Manager time issue

Hey Abhijit,

It's always something isn't it :)

Synchronize Time Manually with the Time Server Using NTP

Note: This procedure only applies to Cisco CallManager.

Complete these steps in order to synchronize time manually with the Time Server using NTP.

Stop the NetworkTimeProtocol service in the Services control panel.

Synchronize the clock by using one of these commands from a command prompt:

In order to synchronize with a remote Time Server:

ntpdate x.x.x.x

Where x.x.x.x is the IP address of the Time Server.

In order to synchronize with a Broadcast router:

ntpdate x.x.x.x

Where x.x.x.x is the IP address of the Ethernet port of the router.

Restart the NetworkTimeProtocol service in the Services control panel.

From this excellent doc;

How To Configure Time Synchronization for Cisco CallManager and Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008009470f.shtml#procedure3

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Call Manager time issue

Hey Abhijit,

It's always something isn't it :)

Synchronize Time Manually with the Time Server Using NTP

Note: This procedure only applies to Cisco CallManager.

Complete these steps in order to synchronize time manually with the Time Server using NTP.

Stop the NetworkTimeProtocol service in the Services control panel.

Synchronize the clock by using one of these commands from a command prompt:

In order to synchronize with a remote Time Server:

ntpdate x.x.x.x

Where x.x.x.x is the IP address of the Time Server.

In order to synchronize with a Broadcast router:

ntpdate x.x.x.x

Where x.x.x.x is the IP address of the Ethernet port of the router.

Restart the NetworkTimeProtocol service in the Services control panel.

From this excellent doc;

How To Configure Time Synchronization for Cisco CallManager and Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008009470f.shtml#procedure3

Hope this helps!

Rob

New Member

Re: Call Manager time issue

Rob,

Thanks a lot dear friend. Knew I could always count on you. Have a nice day.

Thanks & Regards,

Abhijit Das.

Hall of Fame Super Red

Re: Call Manager time issue

Hi Abhijit,

Good stuff! You have a great day as well :)

Take care,

Rob

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