We have an issue where we are unable to dial the UK text relay service.
This service can be accessed by dialling 18002 + Area Code + Number. When we try to dial 18002 it is matched immediately and does not allow the area code or number to be entered.
I've tried adding more specific route patterns (e.g. 180020[1-9]!) but the call still matches on 18002 and drops the call (digits typed on handset and then the dial key pressed. As soon as the 18002 digits hit the error condition is seen).
I have spoken to other people in my company and they have experienced similar issues.
Has anyone come across this fault and have been able to deploy a successful workaround?
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