Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Call manager won't boot up/power on

I had to rebuild my pub and sub because of SQL and various other issues with the call manager.

I rebuilt the pub fine, but when I rebooted my sub it never turned back on. The only indication I have that it is getting power is the power light being amber and the NIC blinking. I pressed the power button for a second and it won't turn on, I tried holding it longer and it won't boot, and I unplugged the power source and help down the power button for 30 seconds to drain any excess electricity in RAM, but none of these worked.

Assuming this isn't a hardware issue, is there a dignostic tool I can use when the call manager "boots" up?

Everyone's tags (7)
1 REPLY
Silver

Re: Call manager won't boot up/power on

Michael,

If the server is even able to boot, you may use the Proliant Support Pack (SmartStart) to run hardware diagnostics:

SmartStart CD

http://tools.cisco.com/squish/265f6

Manual

http://tools.cisco.com/squish/E3E1A

Assuming is not a hardware issue, the Communications Manager Unified Communications Manager Recovery Software can help you determine if there is some sort of filesystem problem.

Please rate useful posts.

481
Views
0
Helpful
1
Replies