Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call Monitoring/Recording with Admin-Rights

Hello Cisco-Supporter,

I have a question regarding the call monitoring/recording feature of CUCM 8.5.

Is it easy possible to configure a call monitoring/recording with the "Standard CCMADMIN Administration" rights? And here I mean "normal" Phones, not the capability of the Supervisor to hear a Call from an Agent. I didn't find any Information how I can configure it on the CUCM, only some Information that it is possible.

Can anybody help?

Thank's a lot!!

Regards,

Matthias

300
Views
0
Helpful
0
Replies
CreatePlease login to create content