My Customer is with following problem: In Site A He have the CCM version 4.1.2 and Site B He have the CCM version 3.1.3. There is a communication by trunk site A to Site B. When the call is originate A for B it's Ok, the call is completed normally. When the call is originate B for A the phone ring but there is not audio, after 8 seconds the call dropped. I already verifyed codec, link, route pattern, version of gateway, but, didn't found the problem. Any ideia or suggestion?
Ok i normally never trust customers ;) hehe but anyways please upload the detailed cucm trace for all servers in each cluster and let us know timestamps, calling called numbers and I can help u reading the trace.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...