I am having problems with the call park feature disconnecting once the person has been parked. The system will hold the call for around 30 seconds and hang up. We have a 2811 Router with CME installed and it is running version 12.4 (4) T2. We had a problem with the router and it was replaced about one week ago but the software and flash information is still the same. Any Ideas?
Have you verified whether the configuration for the call-park DN has not changed? Have you specified a timeout interval for the DN?:-
park-slot timeout 10 limit 3
For example, a timeout interval of 10 seconds and a limit of 3 timeout intervals will park calls for approximately 30 seconds.
If the above is the case then you could try either increase either the timeout or limit accordingly. Alternatively you could use recall, which returns the call to phone that originally parked it after the timeout interval:-
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