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New Member

Call park rings busy

Hello,

I made some changes to an attendant console. when all call is parked on the ac, another phone is unable to call and pick it up. It just rings busy. Any thoughts? Thanks

2 REPLIES
Silver

Re: Call park rings busy

Ensure that you have added each AC user that you have created to the Pilot Pilot configuration, under the huntgroup member information if have not already. Incidentally as this is a 6.x AC then you will also need to associate these device with the device authentication username. Also check the Max calls and Busy trigger settings on the Line of the User.

Cisco Employee

Re: Call park rings busy

are the other phones able to reach the call park numbers thru their CSS??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

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