Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

call park to orinator

Hi All,

when someone parks the call, the call revert back to operator. how can I configure to revert back to originator who parks the call not operator?

thanks

Alex

6 REPLIES
Hall of Fame Super Red

Re: call park to orinator

Hi Alex,

Are you using CME or Communications Manager?

Rob

Community Member

Re: call park to orinator

I am using Callmanager.

thanks

Alex

Community Member

Re: call park to orinator

In UCM calls revert back to the party that parked the call. Are you seeing different behavior?

Community Member

Re: call park to orinator

Hi,

actually main number is the pilot number of hunt group. when one of member receive the call, he puts the call on hold. after timeout, the call goes back to hunt group which we don't want. we want call back only on that member who parks the call.

thanks

Community Member

Re: call park to orinator

Any resolution to this? I am experiencing the same thing and wish calls to return to the parker.

Community Member

Re: call park to orinator

I haven't received any resolution. I wish I would.

126
Views
0
Helpful
6
Replies
CreatePlease to create content