We have a requirement to configure our CCM to park calls to two different Phones simultaneously
eg. if we call Ext. 2000 it needs to ring 2000 and one external number (Mobile number) at same time. ( Not call forwarding for busy/ no answer or not hunting like ring extension if not answer go to other one)
if we pick any of the phone it should stop ringing other phones.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...