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Call Pickup Group Between Avaya and CUCM

I´ve seen a Cisco documents (http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns784/713499.pdf)  describing some interoperation between CUCM and Avaya through Q.SIG over PRI(T1 or E1). The document didn´t mention Call Pickup Group between Avaya and CUCM, but still on the documment this feature is configured.

Does someone know if it is possible to configure Call Pickup Group between CUCM and other vendor platform? And if it is possible to implement these integration through PRI QSIG and/or IP trunks?

Best Regards.

Carlos Fujimura.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Super Bronze

Re: Call Pickup Group Between Avaya and CUCM

Hi

I've never seen Call Pickup groups work split between two systems - of the same type, or different.

For most migrations this doesn't become an issue, as you would typically migrate a department at once...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Cisco Employee

Re: Call Pickup Group Between Avaya and CUCM

That's not possible, the CUCM DB does not share that information with other systems so the feature only works for phones within the same CUCM cluster.

You can configure callback over QSIG, but not call pickup

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Super Bronze

Re: Call Pickup Group Between Avaya and CUCM

Hi

I've never seen Call Pickup groups work split between two systems - of the same type, or different.

For most migrations this doesn't become an issue, as you would typically migrate a department at once...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Cisco Employee

Re: Call Pickup Group Between Avaya and CUCM

That's not possible, the CUCM DB does not share that information with other systems so the feature only works for phones within the same CUCM cluster.

You can configure callback over QSIG, but not call pickup

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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