I am having a problem with call pickups on CCM 7. The problem is I have 2 reception phones configured in a line group and a pickup group. I have other users confiugred for the same pickup group so that they can pickup the reception phones when the receptionists are not there. These phones are not in the reception line group. However when they go to pickup a reception call, it fails. i.e. the pickup group is not working. Is there some operability issue between Line groups and call pickup groups in CCM 7?
You have to set the line group in de same pickup group.
I'm not sure if this option is directly available in cucm 7, in previous version you would have to enable a special Cxxxxx id in the enterprise or service params to get the pickup field in the line group.
CSCsb42763 (in mixed case) in the Enterprise Parameter 'Cisco Support
Use 1' under the new group 'Cisco Support use Only' and click update. Only the value
CSCsb42763 in this parameter can enable the configuration. Change the
value to anything else to disable this functionality.
2. Go to Hunt Pilot Configuration page and select a call pickup group from the Call
Pickup Group dropdown list and click update.
Call Pickup fails on Hunt List
Call pickup fails for hunt list when call is CFA from Route Point in 4.1(2)ES41. This is not the designed functionality for this issue and will break the Call Pickup logic.
Use multiple shared lines & CFNA between each shared line.
Call Pickup fails when ringing line list member
Symptom: Selecting PickUp or GPickUp does not pickup the call from any of the members of a line group. Condition: CM 4.x Workaround: None. Feature not supported. Further Problem Description: Defect CSCsa66224 may appear to have allowed this feature to work in earlier versions.
Call Pickup from line group member fails after es installed
Symptom: A call is CFNA to a hunt pilot/line group. The call can no longer be picked up. Conditions: Calls CFNA to a hunt pilot. 4.1(2)ES36. Workaround: None
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...