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New Member

Call Pickup in one way

Hi, everyone,

 

I have a customer asking wether it's possible or not to configure the call pickup feature

 

in a way that the subscriber 'A' can pickup subscriber B's call.

 

but subscriber 'B' cannot pickup subscriber A's call

 

Thanks in advance for your help.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi.The first thing I can

Hi.

The first thing I can suggest, is to disable pickup feature on subscriber B phone by removing pickup softkey.

Another , a little more complex config :) is to create a pickup partitio EG PKG_PART and put the Pickup Group number into this partition.

Now you should configure 2 new CSS one containing PKG_PART and the other not eg. CSS_Pick and CSS_No_Pick and assign the first to User A line and the second to user B line.

 

HTH

 

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
3 REPLIES

Hi.The first thing I can

Hi.

The first thing I can suggest, is to disable pickup feature on subscriber B phone by removing pickup softkey.

Another , a little more complex config :) is to create a pickup partitio EG PKG_PART and put the Pickup Group number into this partition.

Now you should configure 2 new CSS one containing PKG_PART and the other not eg. CSS_Pick and CSS_No_Pick and assign the first to User A line and the second to user B line.

 

HTH

 

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
New Member

WAW!! Carlo,The first

WAW!! Carlo,

The first solution was simple and effective but

the second solution was really awesome, I should really have thought of that.

 

Thank you so much for your help, Carlos.

Glad that helped Amin.Thank

Glad that helped Amin.

Thank you for nice rating :)

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
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