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Call Pickup on Hunt Pilot

cashqoo
Level 1
Level 1

Hi

can i call pick a hunt pilot?

Coz i tried it, i cant.

wondering if this is a limitation or am i missing something.

thanks in advance

cash

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Cash,

I think you may be hitting bug CSCsb12946 which prevents this feature from working.

You require at least CCM4.1(3)SR2

Set enterprise parameter (System->Enterprise Parameters->Cisco Support Use 1) Cisco Support Use 1 to CSCsb42763 (case sensitive)

This operation added listbox (Route Plan->Route/Hunt->Hunt Pilot->hunt pilot XXXX -> Call Pickup Group) Call Pickup Group.

From this doc;

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K11612191

Hope this helps!

Rob