Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call Pickup within Hunt group, CUCM v7.1

Hi all,

I replaced a cluster of CCM v4.1 with a cluster of CUCM v7.1.

In the older version, people can pickup calls within a hunt list. In v7.1, the parameter "call pickup group" in the configuration of a hunt group or a hunt list does'nt exist.

Is there a way to allow the call pickup even if the call is in a hunt group?

for example, I have 3 phones: A,B & C which are in the same call pickup group. This 3 phones are in a top-down line group, which is in a hunt group, which is in a hunt pilot number XX.

When a call arrive on the phone A, I can pickup the call with an other phone B or C. But when the call arrive on the pilot number XX, and then start to ring phone A, I can't pickup the call with an other phone B or C.

Thanks for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: Call Pickup within Hunt group, CUCM v7.1

Hi Jerome

No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!

Aaron

Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES
Super Bronze

Re: Call Pickup within Hunt group, CUCM v7.1

Hi Jerome

Please see this similar post - this is quite a common request!

https://supportforums.cisco.com/message/3029537#3029537

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Call Pickup within Hunt group, CUCM v7.1

Hi Aaron,

thanks for your help!

I'm agree with you, I search in the forum to find similar post, and I found some responses.

I just want to know if there is new way to do what I want, because all posts are old, and concern v5.X.

However, I try the solution describes in this posts and it seems to work.

Thanks again.

Super Bronze

Re: Call Pickup within Hunt group, CUCM v7.1

Hi Jerome

No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!

Aaron

Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2564
Views
4
Helpful
3
Replies