Re: Call Pickup

chris.damore · ‎12-08-2006

Why would call pickup just stop working after it has been work just fine for months? Looks like everything is configured the same way it was...

Thanks,

Chris

chris.damore · ‎12-08-2006

Nevermind. After I deleted and recreated the call pickup group for this location the problem was resolved.

chris.damore · ‎12-11-2006

This issue is back. How can I watch what is going on with someone tries to pickup a call?

Thanks,

espereir · ‎12-08-2006

Hi Chris,

It is great to know that the problem has been fixed, but, did you checked if you have a call pickup for each server? Please check this link: http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K14967182

espereir · ‎12-11-2006

Hi Chris, could you please provide a more detail problem description? Is this happening just with one server or site? What is the CCM version? Have you restarted the TCD or CCM services?

Thanks.

chris.damore · ‎12-11-2006

It is happening at one location. They have their own pickup group configured. All phones at this location are members of this pickup group.

The CCM version is 4.1(3).

I have not restarted any services.

Thanks,

Chris

espereir · ‎12-11-2006

Chris, when someone parks a call on that site, the number that is displayed (the call park number) is part of that site park range?

THanks

chris.damore · ‎12-12-2006

I am not having a problem with park. Pickup isn't working.

Thanks,

Chris