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Community Member

Call Presence

Is there "Call Presence" on Cisco CallManager 4.1(3) or 4.2 ?

So for example, if the Operator Calls the users, he would know if the user is busy or not, and I still want to keep that each Line can have two lines.

Thanks

2 REPLIES
Green

Re: Call Presence

If you are using Operator, you may check Cisco Unified Attendant Console application, which can tell u the status of remote lines.

Community Member

Re: Call Presence

Hi fady,

i believe ur question is based on SIP presence features ..

if yes, then even in CM 5.0 u shld have presence server.

Otherwise previous post answers your question.

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