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Community Member

Call queue using Cisco Unity Express 2.3.4

Ho to manage queue with CUE?

I'm using CCME4.0.2 and a CUE2.3.4.

The AutoAttendant is on the CUE.

So how configure the call queuing?

Is there any link for documentation?

Best regards

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Re: Call queue using Cisco Unity Express 2.3.4

The CUE has no support for call queuing.

You can have that on B-ACD/AA and work in conjuction wit CUE AA. See:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080566c4a.shtml

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