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Call Queueing - Caller input ?

Kent Drugge
Level 1
Level 1

I have not seen anything that says this is possible. But has anyone found a way where callers who are in a Queue can press a digit to get out off the queue, which would call somewhere ?  Thanks,

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

If you mean in CUCM, no, there is no caller input, either they wait or they hang up.

HTH

java

if this helps, please rate

View solution in original post

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

If you mean in CUCM, no, there is no caller input, either they wait or they hang up.

HTH

java

if this helps, please rate
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