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New Member

Call record details

I need very basic call record details like call duration and # of call for a dn. In CM 4, I could access http://cmservername/art to get a web gui. Does CM 6 have something similar?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Call record details

yes, the CAR services and parameters need to be setup and running before

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Re: Call record details

CUCM also has CAR, you can access it thru the serviceability page or

https://IP/car/Logon.jsp

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call record details

the /car/logon.asp site gives me an Apache error - no page found. Also, the serviceablilty page does not give me the information I'm looking for. Is it possible I need additional features/services activated?

Cisco Employee

Re: Call record details

yes, the CAR services and parameters need to be setup and running before

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call record details

I had to activate the CAR web service. Thank you.

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