Hello all, new to the Cisco Voice world and taking over the duties of our previous voice engineer. My question is regarding call recording, I have a user who exports these to .wma or .wav and it has suddendly stopped working. Once we click "Export" > Select file type > then choose Export button, nothing happens. In the middle of all this, I was getting a Calabrio certificate error, so I reinstalled it as well. At first I believed this to be a Java issue as I know call recording depends on it as well as calabrio player in order to work properly, but all of the Java settings are correct, and I have tried clearing applet data and cache within JRE control panel but still getting no where. I have also completely removed Java and reinstalled, still nothing. It does this on multiple machines, and multiple browsers. I have tested using FF, Chrome, and IE.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.