live recording is OK if you only do low volume, occasional recording. If you want more than that, like proper recording of call agents and archiving of these recordings, as well as call quality management: use Verint, which is a third party product.
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I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...