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New Member

Call Reports

Good day all,

I have installed a cisco call manager 7.1 with unity express 8.0

Our customers wants a general report for each bri and each internal phone for incoming and outgoing calls.

Also, he wants a report for the incoming calls to a specific internal phone, so to know how many incoming call has this phone from a specific number.

I am using the gui and in the tab reports I can t see the call history tab.

I have to configure someting?

3 REPLIES
Cisco Employee

Re: Call Reports

Using CAR would be a good point to start off with :

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/car/CAR.html

- Sriram

New Member

Re: Call Reports

Can I ask you somthing else?

From my phone, 7911 directories --> placed calls I can see all the calls that I have made and the details for each call.

The question is, if there is any xml, for example in the flash, with all the calls from any ip phone, that can be downloaded.

Cisco Employee

Re: Call Reports

No, that's not something you can download from the phones.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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