I have created a Line Group with the DN's the call needs to be routed to. I have created a Hunt List and a Hunt Pilot. Do I put the Hunt Pilot Number 1100 in the Call Pickup Call Settings for DN 8218 and not check the Voice Mail box by them. I have do this for all the destinations within this and unchecking the voice mail. When you call 8218 it should ring 8215 then 8217 if 8218 is busy or does not answer. It does not work and goes to 8218's voice mail. What have I not configured correctly?
Call Information Exchanged by the Phone System and Cisco Unity
The phone system and Cisco Unity exchange call information to manage calls and to make the integration features possible. With each call, the following call information is typically passed between the phone system and Cisco Unity:
â¢The extension of the called party.
â¢The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the phone system supports caller ID).
â¢The reason for the forward (the extension is busy, does not answer, or is set to forward all calls). There is also a reason code for Direct Calls.
Cisco Unified Communications Manager SCCP and SIP trunk integrations can also provide the following call information (the choice of first and last redirecting number is set in the Advanced Settings Tool, which is available in Tools Depot):
â¢First redirecting number
â¢Last redirecting number
Note Cisco Unity can use either the first redirecting number or last redirecting number, depending on the setting in the Advanced Settings Tool, which is available in Tools Depot.
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