I am looking for a way to get a call routed to a secretary if the number of a manager is not answered, But if the secretary is bussy or also not answering the call should go to the voicemail of the manager.
I am using CCME 4.0.1 and guessing I have to look in the Hunt "corner" but I cannot find how to configure, the call after routing to the secretary route back to the voicemail of the initial dialed extension.
Mailbox selection: Mailbox in which an incoming voice message is stored. The options are original called number (OCN) or the last redirected number (LRD). LRD is the default option.
For example, suppose caller A calls user B's extension, which forwards the call to user C, who does not answer the phone. The call goes to voice mail. User B's extension is the OCN and user C's extension is the LRD. If the system is configured with the OCN option, the system stores the message in user B's mailbox. If the system is configured with the LRD option, the system stores the message in user C's mailbox.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...