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New Member

Call Transfer

Dear All,

I am running CME 7.1 I have one Operator Phone 7931. As we know that by default if any body calls from outside to the operator phone and if you want to transfer that call to any other extension u just need to press the transfer tab and dial that extension and the call is transfered immediately.

Is it possible that the operator can first talk to the person before he transfers that outside call.

Please let me know if there is any option or configuration required.

Regards,

Malik.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Call Transfer

telephony-service

transfer-system full-consult

4 REPLIES

Re: Call Transfer

Hi Tiger,

This is feasible.

Look for full consult transfer for CME.

transfer-system full-consult

-> Sushil

New Member

Re: Call Transfer

thanks sushil..can you plz tell me what command i have to add in the router to perform this task... will be very grateful to you...

Malik.

Re: Call Transfer

telephony-service

transfer-system full-consult

New Member

Re: Call Transfer

i got it...

under telephony-service we have to add these commands:

transfer-system full-consult

transfer-pattern .T

thanks again...

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