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Community Member

Call Transfer

Dear All,

I m running CME 4.2...problem which i m facing is that, when somebody calls me from outside the call does not transfers to my cell fone..it gives busy tone...plz note that we are using E1 line...plz find below my specific config for call transfer...

!

telephony-service

transfer-system full-blind

transfer-pattern .T

!

ephone-dn 14 dual-line

number 9898

label 9898

description Technical Support

name Technical Support

call-forward busy 0507649312

call-forward noan 0507649312 timeout 10

corlist incoming GROUP-4

hold-alert 30 originator

!

ephone 38

video

mac-address 001B.53C6.324E

paging-dn 2

type 7912

button 1:14

Please note that extension number is 9898 and the cell number on which i need the outside call to be transfered is 0507649312. Locally it works fine...like for example if no body picks the call on extension 9898 it get transferd to my cell fone...but when an outside call comes to extension 9898 and if no body answers the extension, it gives busy tone...

Please advice me if i m doing any mistake...or i need some additional configuration...

your consideration in this regard will highly be commendable.

Thanks Malik.

4 REPLIES

Re: Call Transfer

hi Malik

i will assum you dial-peer it ok as you mentioned if the call come internally and not answered it get forwarded normally

do the follwoing command

voice service voip

allow-connections h323 to h323

wish this will solve your issue

good luck

Community Member

Re: Call Transfer

thanks for your reply...but dear this command it already there...any other suggestion will be helpfull...

Hall of Fame Super Gold

Re: Call Transfer

Please take "debug isdn q931" with "term mon" for a failed transfer. Do not enable other debugs, do not include other calls, do not use attachments.

Community Member

Re: Call Transfer

boss this command is not working on my router...plz advice..

thanks,

malik...

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