we have a problem with the CallBack feature not working in our environment:
- Cisco Unified CallManager 4.2(1)
- Active Directory Integration enabled
- We're using the Line/device approach (as detailed in the SRND guides).
In such a way the device has a CSS that defines the site it belongs while the line associated to that device has a CSS that defines the access level for that line (International, local, etc..).
Everything works perfect except for the CallBack feature. When we try to use that feature from any phone to any other phone in the system (within the same partition or not), it reports "CallBack not available for line XXX".
I checked all the parameters (not many), restarted the services, telephones and the CallManager but nothing worked.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...