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Caller ID issue, should be 0051 rather than 051

zhangjianping
Level 1
Level 1

I use SCCP connect between CCM and VG224.

The caller id is always wrong when IPPhone with ext0051 dial analog phone.

Analog phone shows 051. Why? I didn't do any configue about digit translation.

But when IPphone 0051 dial another IPphone, the called id is ok. Why 051?

I had another testing, when IP phone with ext.0999 dial analog phone, the caller id is ok; and when IP Phone with ext.0000 dial analog phone,the caller id is only 0.

All testing between 2 ip phones is OK.

Here is the 'Debug VOice ccapi', when IPhone 0051 dial analog phone 2004.

Aug 21 03:19:22.247: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x634AB498, Interface Type=6, Destination=, Mode=0x0,

Call Params(Calling Number=0051,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=2004(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Aug 21 03:19:22.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 03:19:22.247: :cc_get_feature_vsa malloc success

Aug 21 03:19:22.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 03:19:22.247: cc_get_feature_vsa count is 1

Aug 21 03:19:22.247: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 03:19:22.247: :FEATURE_VSA attributes are: feature_name:0,feature_time:1665549624,feature_id:20

Aug 21 03:19:22.251: //20/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Aug 21 03:19:22.251: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_proceeding:

Interface=0x634AB498, Progress Indication=NULL(0)

Aug 21 03:19:22.255: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_cut_progress:

Interface=0x634AB498, Progress Indication=INBAND(8), Signal Indication=INTERCEPT(2),

Cause Value=0

Aug 21 03:19:22.255: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_cut_progress:

Call Entry(Responsed=TRUE)

Aug 21 03:19:22.259: //20/xxxxxxxxxxxx/CCAPI/ccCallFeature:

Feature Type=12, Call Id=20

Aug 21 03:19:22.259: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

Interface=0x634AB498, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

Aug 21 03:19:22.259: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

Call Entry(Retry Count=0, Responsed=TRUE)

Aug 21 03:19:29.387: //20/xxxxxxxxxxxx/CCAPI/ccCallFeature:

Feature Type=34, Call Id=20

Aug 21 03:19:29.391: //20/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Aug 21 03:19:29.391: //20/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Aug 21 03:19:29.391: //20/xxxxxxxxxxxx/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

Aug 21 03:19:29.395: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x634AB498, Tag=0x0, Call Id=20,

Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Aug 21 03:19:29.395: //20/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Aug 21 03:19:29.395: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Aug 21 03:19:29.395: :cc_free_feature_vsa freeing 63464530

Aug 21 03:19:29.395: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

10 Replies 10

gogasca
Level 10
Level 10

Could you please send us both debug voice ccapi inout and debug vpm signal?

Thanks Sir. Below is the debug info you wanted.

IP Phone 0009 calls Analog phone 0094. Only '09' is shown on analog phone.

VG#debug voice ccapi inout

voip ccapi inout debugging is on

VG#debug vpm signal

Voice Port Module signaling debugging is enabled

VG#terminal moni

Aug 21 08:14:24.426: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x634AB498, Interface Type=6, Destination=, Mode=0x0,

Call Params(Calling Number=0009,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=0094(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Aug 21 08:14:24.426: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 08:14:24.426: :cc_get_feature_vsa malloc success

Aug 21 08:14:24.426: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 08:14:24.426: cc_get_feature_vsa count is 1

Aug 21 08:14:24.426: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Aug 21 08:14:24.426: :FEATURE_VSA attributes are: feature_name:0,feature_time:1665549624,feature_id:104

Aug 21 08:14:24.426: //104/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Aug 21 08:14:24.430: htsp_timer_stop3 htsp_setup_req

Aug 21 08:14:24.430: htsp_process_event: [2/0, FXSLS_ONHOOK, E_HTSP_SETUP_REQ]fxsls_onhook_setuphtsp_progress

Aug 21 08:14:24.430: [2/0] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=187501418

Aug 21 08:14:24.430: [2/0] htsp_set_caller_id_tx calling num=0009 display_info= called num=0094

Aug 21 08:14:24.434: [2/0] Caller ID String 80 13 01 08 30 38 32 31 30 38 31 34 02 04 30 30 30 39 08 01 4F A5

Aug 21 08:14:24.434: [2/0] htsp_set_caller_id_tx_time Caller ID:FSK_DURING_RING

Aug 21 08:14:24.434: [2/0] htsp_start_caller_id_tx string length=22

Aug 21 08:14:24.434: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_proceeding:

Interface=0x634AB498, Progress Indication=NULL(0)

Aug 21 08:14:24.438: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_cut_progress:

Interface=0x634AB498, Progress Indication=INBAND(8), Signal Indication=INTERCEPT(2),

Cause Value=0

Aug 21 08:14:24.438: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_cut_progress:

Call Entry(Responsed=TRUE)

Aug 21 08:14:24.438: //104/xxxxxxxxxxxx/CCAPI/ccCallFeature:

Feature Type=12, Call Id=104htsp_call_feature:feature 12

TBC....

Aug 21 08:14:24.438: htsp_process_event: [2/0, FXSLS_WAIT_OFFHOOK, E_HTSP_POWER_RINGING]fxsls_callback_ringing

Aug 21 08:14:24.438: [2/0] c2400_ring_gen: ring1_cadence_on=125 ring1_cadence_off=500 ring2_cadence_on=0 ring2_cadence_off=0 ring3_cadence_on=0 ring3_cadence_off=0 ring4_cadence_on=0 ring4_cadence_off=0 ring5_cadence_on=0 ring5_cadence_off=0 ring6_cadence_on=0 ring6_cadence_off=0

Aug 21 08:14:24.438: [2/0] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=187501419htsp_alert

Aug 21 08:14:24.438: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

Interface=0x634AB498, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

Aug 21 08:14:24.438: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

Call Entry(Retry Count=0, Responsed=TRUE)

Aug 21 08:14:24.498: [2/0] do_ring_cadence IDLE->ON (1000)

Aug 21 08:14:25.498: [2/0] do_ring_cadence ON->OFF (4000)

Aug 21 08:14:26.834: htsp_timer_stop3

Aug 21 08:14:29.498: [2/0] do_ring_cadence OFF->ON (1000)

Aug 21 08:14:30.498: [2/0] do_ring_cadence ON->OFF (4000)

Aug 21 08:14:34.498: [2/0] do_ring_cadence OFF->ON (1000)

Aug 21 08:14:35.498: [2/0] do_ring_cadence ON->OFF (4000)

Aug 21 08:14:36.830: //104/xxxxxxxxxxxx/CCAPI/ccCallFeature:

Feature Type=34, Call Id=104

Aug 21 08:14:36.834: //104/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Aug 21 08:14:36.834: //104/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Aug 21 08:14:36.834: //104/xxxxxxxxxxxx/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Nullhtsp_call_feature:feature 34

Aug 21 08:14:36.834: htsp_timer_stop3

Aug 21 08:14:36.834: htsp_process_event: [2/0, FXSLS_WAIT_OFFHOOK, E_HTSP_STOP_RINGING]fxsls_stop_ringing

Aug 21 08:14:36.834: [2/0] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=187502658

Aug 21 08:14:36.834: htsp_

CANH-MTR-v04#process_event: [2/0, FXSLS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]fxsls_waitoff_release

Aug 21 08:14:36.834: [2/0] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=187502658

Aug 21 08:14:36.838: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x634AB498, Tag=0x0, Call Id=104,

Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Aug 21 08:14:36.838: //104/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Aug 21 08:14:36.838: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Aug 21 08:14:36.838: :cc_free_feature_vsa freeing 63464530

Aug 21 08:14:36.838: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Aug 21 08:14:36.838: vsacount in free is 0

Sir,need i creat a TAC case for this issue?

Sir, belowing is the detialed symptom description and testing,

VG224 connect CCM with SCCP, the analog phone on vg224 can only get one ZERO as calling ID. It's ,

when calling number is 0999, the analog phone shows 0999; but

when calling number is 0099, the analog phone shows 099; and

when calling number is 0009, the analog phone shows 09; and

when calling number is 0000, the analog phone shows 0.

All above testing is OK between two IP PHones.

So, it seems that only one ZERO at the beginning of calling number can be shown as calling id on analog phone through VG224....

WHat's wrong, and how to handle this issue??

I've replicated this test in my lab. It seems to be an issue with the VG224. If I use a 28XX with FXS, I get the correct CID (0009). What version is your VG224 running?

Sir, did you mean you test this issue in your VG224 environment or just test it under CCME28XX?

My VG224 version is 12.4.21(MD), it's newest one

Sorry, I used this one, Cisco IOS Software, vg224 Software (vg224-I6S-M), Version 12.4(15)T6, RELEASE SOFTWARE (fc2)

Just now,I tried to upgrade to vg224-i6s-mz.124-21.bin, whereas the issue is still on.

I make it. Just caused by analog phone policy

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