I am having an issue with a client of mine. They are running the following
Voice gateway - 2851
CCM - Ver 6
1 PRI from Verizon setup as MGCP on the gateway
Issue - THe outbound caller ID is showing the BTN phone number and not the DiD's we have for this location
I called and spoke with Verizon who says the issue is with our end. Verizon told us we are sending the number type as unknown and it needs to be national.
I looked on our switch and it appears to be configured.
-- Global command
isdn switch-type primary-ni
Controller T1 0/0/0
pri-group timeslots 1-24 service mgcp
no ip address
isdn switch-type primary-ni
isdn incoming-voice voice
isdn bind-l3 ccm-manager
no cdp enable
In the above portion of the config, I have sent primary-ni
This is the correct to set the type national correct?
When I do a debug isdn q931 on my gatway and then place a call i get the following
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x0181, '7XXXXX7839'
Called Party Number i = 0x80, 'XXX3718'
I show we are sending the 10 digits. But I am assuming when Verizon stated we need to send the type as national and not unknown its because of
Can someone tell me where I need to configure that? I beleive its on the switch and not in CM6.
Go to your MGCP gateway configuration page in your CCM.There you can find at bootom side where you can change the setting to caling party or called party information inot National.
When I check my gateway and then go into the vwic. The settings for outbound routing is as follows
CAlled party IE number type unknown* - Cisco call manager
Calling party IE number type unknown* - Cisco call manager
Called Numbering Plan* - Cisco Call Manager
Now even though its set on the switch, the CCM will override it and this is why its sending unknown?
So to correct this all i need to do i change - CAlled party IE number type unknown* - Cisco call manager - to national?
that worked. Originally I looked at the gateway in call manager but I did not go further to the end points.
I didnt realize it until after you pointed it out. This is MGCP so all the settings on the router are overriden by the call manager.
The problem has been corrected.
I have a simlar problem. I have updated the MGCP on the CCM to "Calling Party = National" and reset the GW but it is still showing the following on debug isdn q931.
Calling Party Number i = 0x0081, '2zzzzzzzz2'
Called Party Number i = 0x80, '7zzzzz2'
under gateway/endpoitns where outbound calls you have calling party selection - originator
calling party IE 0 national
Calling Numbering plan - ISDN ?
I would verify with your carrier if those are the correct options.
This was excellent advice and fixed my problem as well.
I was using an MGCP Gateway registered to CUCM 9.1
We had a TAC case open with Cisco and they never found this problem. Two technicians worked it for two weeks, with Cisco claiming it was a carrier issue. I googled this and then applied it.
Thank you for you help!