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Caller ID Masking on CUCM 6.1

All,

I am looking for a couple different solutions. I am familiar with setting up my outbound PSTN calls for Caller ID.

What I am looking to do changing the Caller ID/Display info when calling internal.

For example, when I call a store I do not want them to have the ability to call me back just because they see my number or can get it from the directory. I want them to see our support number.

For example:

My number is 867410

When I call a store I do not want them to see 867410, I want them to see 865000

I changed the Display (Internal Caller ID) but it also still shows my number in () so now the call says

865000 then under it

(867410)

Is there a way to set it up so that number does not show under it?

Or is there a better way to set this up? This is not going to be system wide either. It will be done on a group by group basis...also our CEO does not want his number to be seen either.

1 REPLY
Cisco Employee

Re: Caller ID Masking on CUCM 6.1

it can be done, u need translation patterns to achieve this

Call Display Restrictions

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmfeat/fshosp.html

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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