Caller-ID Name not show at Telco side?, but the caller id number working

[dcoulanges]

i have PRI's to the telco with CME 4.2 and i sending the CallerID to telco switch. The telco do not see my caller id name, but see my caller id number!

I have tried to configure "isdn supp-service name calling" but no success

Any ideas?

Brian

[paolo bevilacqua]

Hi,

Probably even if you send a name to PSTN, it will not make any difference. The reason is because you could impersonate a third party, or use an offensive name, so telco just ignores names.

However, the command to do so, is: "isdn outgoing ie display".

Hope this helps, please rate post if it does!

[dcoulanges]

thank you for your help!

but i alrealdy did that command:

This is my config

interface Serial0/0/0:23

isdn switch-type primary-ni

isdn incoming-voice voice

isdn supp-service name calling

isdn outgoing display-ie

[paolo bevilacqua]

That makes the name to go out as display IE:

Dec 17 17:57:45.574 CET: ISDN BR0/0/1 Q931: TX -> SETUP pd = 8 callref = 0x42

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0x89

Exclusive, B1

Progress Ind i = 0x8183 - Origination address is non-ISDN

Display i = 'P. Bevilacqua'

Calling Party Number i = 0x0080, '28'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '187'

Plan:Unknown, Type:Unknown

Sending Complete

Then as mentioned before, when connecting to PSTN, it won't make any difference if you send a name or not.

[dcoulanges]

yes let me see what name it is send it

you a debug isdn q931 to have that result ?

[paolo bevilacqua]

Yes. Alway have debug isdn q931 when doing isdn things.

[dcoulanges]

ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x1B16

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98397

Exclusive, Channel 23

Facility i = 0x9F8B0100A116020173020100800E417263204F70657261746F722031

Protocol Profile = Networking Extensions

0xA116020173020100800E417263204F70657261746F722031

Component = Invoke component

Invoke Id = 115

Operation = CallingName

Name Presentation Allowed Extended

Name = Arc Operator 1

Progress Ind i = 0x8183 - Origination address is non-ISDN

Display i = 'Arc Operator 1'

Calling Party Number i = 0x2180, '4188711622'

Plan:ISDN, Type:National

Called Party Number i = 0xA1, '4182645859'

Plan:ISDN, Type:National

[dcoulanges]

i SEE THE NAME Name = Arc Operator 1 ,

BUT IT IS NOT SHOWING UP AT THE PROVIDER

THE TELCO IS BLOCKING MY CALLER ID NAME?

[paolo bevilacqua · Accepted solution]

You are sending a name:

Display i = 'Arc Operator 1'

But as mentioned before, it is rightly ignored by telco.

[dcoulanges]

OK, I UNDERSTAND, IF TELCO IGNORED MY CALLER id

HOW COMES I CANNOT SEE IT ON REMOTE PHONE UNDER A PSTN NETWORK?

[paolo bevilacqua]

Hi, this is exactly because telco ignores your caller name, so you do not see on a remote phone.

Imagine if anyone was allowed to send profanities as a name, would you like that ?

Telco network is not a chatline where you can choose name as you better like :)

[dcoulanges]

BUT I CALLED TELCO AND THEY TOLD ME THAT HE IS NOT BLOCKING ANYTHING .. ..:( I WILL CALL THEM TO TROUBLESHOOT THAT ISSUE WITH THEM .. Thanks

by the you are ccie the exam was difficult?

[paolo bevilacqua]

Hi, telco will always reply "we do not block anything" to avoid discussions -- even if they don't even understand the question.

And yes, the CCIE exam is very difficult.

Thanks for the nice rating and good luck!