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New Member

Caller ID not show with translation Pattern

We are having problems with DN that use translations patterns, on the calling phone, the called Name does not show

  Phone A - 3812197

  Partition - PT_DN

  CSS  - CSS_Site1

     PT-DN

     PT_Site1_DN

  Alerting Name, Display (Internal Caller ID), Line Text Label - User 1

  Phone B - 3814389

  Partition - PT_DN

  CSS  - CSS_Site1

     PT-DN

     PT_Site1_DN

  Alerting Name, Display (Internal Caller ID), Line Text Label - User 2

  Phone C - 3843525

  Partidion - PT_DN

  CSS  - CSS_Site2

     PT-DN

     PT_Site2_DN

  Alerting Name, Display (Internal Caller ID), Line Text Label - User 3

Situation 1 -

  For calls between sites the users must use 7 digit pattern

- Phone A calls Phone C - 3843525

- Phone C calls Phone A - 3812197

Situation 2 -

  In the customer dial-plan, users on the same site can call eachother using 4 digits number

- Phone A calls Phone B - 4389

- Phone B calls Phone A - 2197

  All the calls are completed fine, but on situation 2, to allow the users dial just 4 digits to another DN on the same Site(same Device pool), we create a Translation Patten with this configurations:

    Pattern: [24]XXX

    Partition: PT_SITE1_DN

    CSS:CSS_SITE1

    Prefix Digits: 381

  When we dial from phone A to 4329(Phone B), We don't see on phone A the name of Phone B "User 2", even after phone B rings and anwser the call, on phone A just show the dialed number 4389

   But If we dial 3814389, on phone A we see the Name "User 2" after dialing the number.

   How can we resolve this issue? We tryed to set the fieds on Connected Party Transformations to allowed, but even this way it still not working.

Regards

Everyone's tags (6)
5 REPLIES
Hall of Fame Super Silver

Caller ID not show with translation Pattern

It should work just fine with default settings, what is the "Calling Name Presentation" set to on the TP? I've done it many/many times and never seen this problem.

What phone types are you using and CUCM version?

Chris

New Member

Caller ID not show with translation Pattern

Hello Cris,

   We are using CUCM 8.5.1

   The error is occuring for all models, from personal communicator to 7911.

   All the parameters was set to Default, then when it didn't work I set to allowed, but even this way it didn't work.

Tafari

Hall of Fame Super Silver

Caller ID not show with translation Pattern

Can you post screen shots of the translation pattern?

Chris

New Member

Caller ID not show with translation Pattern

Any luck with this?  We use the null translation along with an isolated PT/CSS for ringdowns.  When our building security phone rings there is no name display.  Attached is a shot of the translation pattern.

New Member

Re: Caller ID not show with translation Pattern

*I set the CUCM Service Parameter Always Display Original Dialed Number to

False*

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