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Caller ID not working on H323 Gateway

smithsera1
Level 1
Level 1

Hi,

I have a CCM Version 4.1.3 set-up to cater for 200 phones, I have a VG gateway in one of the sites that uses an FXO card for local calls, this VG is set-up as an H323 gateway, however calls coming throguh the PSTN line onto the FXO card and then onto an IP phone are not displaying Caller ID.

Just wondering if anyone has seen this before, I know that on an MGCP gateway the FXO cards don't support Caller-ID but we have it set-up as H323.

Thanks

Paul

4 Replies 4

johnnylingo
Level 5
Level 5

Funny, this is a question straight from one of the CCVP tests, although I won't say which one.

Try "caller-id enable" in global mode and "station-id name" on the voice-port.

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtml

What model FXO card do you have? I ran into that problem with the 2 port FXO card. There's 3 versions and 1 doesn't support caller ID even with h.323...and that's the one I have!

VIC-2FXO No Caller ID Support

VIC-2FXO-M1 Caller ID Support

VIC2-2FXO Caller ID Support

I have the VIC-2FXO as well but never hooked it up to an actual phone line (use was strictly lab to try out commands).

You are correct, these cards to not support Caller ID.

matthew dearden
Level 1
Level 1

Add the following under the voice-portx/x/x

caller-id enable

caller-id alerting line-reversal

I have this working on a 2901 H.323 gateway with an VIC2-FXO.