we are using CUCM 6.1. I am using hunt group with 5 members. when call comes in how can I distinguish the call comes from hunt group or someone dials member's DID directly? is there a way to configure calling name in hunt pilot number that user would know call comes from where?
That was very helpful. But it shows celled number not called name CLID. I configured CTI RP with extension 1500 with CLID "customer response". then forward all to 1599 which is pilot number of hunt group. when someone calls 1500 number, in the phone only show "1500" and doesn't show the name "customer response".
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...