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Community Member

Caller ID

Hi,

I have a phone in New Jersey and their lond distance is routed thru California. This causes a problem of the called ID. The caller ID shows show area code+ prefix+ extension. I modified the external mask to a set DID, but the last 4 always remain the same as the extension.

Is there a way to advertise a certain caller ID in this case?

Thanks,

Randall

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Caller ID

If you're going to use the external mask from phone you need to check the parameter in the route pattern config, is it checked??

If not then it will take whatever you have at route pattern or route list level

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
3 REPLIES
Cisco Employee

Re: Caller ID

If you're going to use the external mask from phone you need to check the parameter in the route pattern config, is it checked??

If not then it will take whatever you have at route pattern or route list level

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Caller ID

You are the Man! I had to mark the route pattern and it worked.

What is your name?

Thanks again,

Randall

Cisco Employee

Re: Caller ID

I'm glad it's working

The name is Jaime but everyone knows me as java because of my ID

Cheers

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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