Re: Caller is able to leave voice mail but when it is sent to us
I agree with Aaron. The issue may be caused by a routing problem in the network. Try leaving a voicemail from an IP phone and hit "#" followed by "3" before hanging up. This will allow you to listen to the recorded voice mail. If you hear silence then check your routing between the IP phone and Unity. If you hear the voice mail, then it's an issue on Unity or possibly an MTP, if invoked. Check to see if the call is invoking any media resources (MTP or transcoder). If so, reconfigure call flow so that none is invoked and run the test again.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...