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New Member

Callers can bearly hear me on long distance calls

When I get on a long distance conference call the others complain they can barely hear me. Does anybody know how to fix this?

We are running CCM 3.0

Thanks

Joaquin
2 REPLIES
Bronze

Re: Callers can bearly hear me on long distance calls

I would try adjusting the output attenuation on your gateway. Negative values increase the volume out to the PSTN. Make small adjustments, increasing this value will increase the chance that your echo cancellor won't be able to adjust the call if echo occurs. Positve values decrease the volume, this is usually what you do to fix echo.

Larry

New Member

Re: Callers can bearly hear me on long distance calls

Thanks Larry I'll give that a shot!

Joaquin

Joaquin
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