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Callforward

wayne loh
Level 1
Level 1

Hi,

Can anyone advise on how can I configure to show call forwarded's Caller ID from origin instead of the main number?

8 Replies 8

abidnazeer
Level 1
Level 1

On the line settings forwarded call infmn display

check caller number and redirected number

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

is this for an IP phone to IP Phone call? or A PSTN to IP Phone call?

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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It is PSTN to IP phone.

Say that the Internal IP phone is forwarded to cell phone, thus when someone from outside to call in and divert to user's cell phone. Unfortunately, the main line number will be shown on ring cell phone instead of origin desk number. Any ideas?

Wayne,

This is expected because your gateway is using the calling number isntead of the redirecting number as the ANI. Your telco is then replacing the ANI because that number is not part of your DDI range..To resolve this you can change the ff settings on your gateway..

Go to your gateway...

then scroll to call routing information : outbound calls

Then under calling party selection:select "First Redirect Number (External)"

Ensure you have External number mask configured for your ip phones...If you dont then you need to use f"irst redirect number" only...

You will then need to configure a xlation rule on your gateway to modify your internal extension to a valid DDI

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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I assume gateway is the Cisco Call manager?

Can you show the configuration? Manay thanks

No, gateway is not CUCM. What is your setup? can you describe your setup...eg

CUCM-----h323--gateway---pstn

or

CUCM--sip--CUBE---sip----pstn

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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My setup is simple.

cME---PSTN

Wayne please add this under telephony-service

telephony-service

calling-number local

Test again..if it doesnt work...

Pls do a test call and send

debug voip ccapi inout and debug isdn q931

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts