I need to how to configure "external phone number mask" on a DN configuration but still have actual phone DN displayed on the 7912 (DN 1001-1004 per site). I do not want to have route patterns as I would need 2-3 per site (500+ sites).
I basically need to change the CLI for outbound calls, from our sites (3 phones to 1 number, 1 phone to another number) but maintain the display of the internal extension number on the 7912 handsets.
I use hunt pilot for the inbound number to ring the three handsets and fail to the forth.
In the callmanager system guide for your CM version, look for " Understanding Route Plans ". In that look for Caller Identification & restriction. Inside that look for " calling party presentation & restriction settings".
This will give you a good clue. I will further look for a customized solution for your scenario.
This is an issue with the number not actually appearing on the handset. This actually works on our but the display number on the handset I want as the DN for on site transfers only we have t following:
Partition - Site1_internal - DN 1001, 1002, 1003
They all need to call each other via the DN for that one site.
When they call any other site or the PSTN, I need them presented as a 0871 98????? (this is actually a full number, i.e. this site all phone call out on this number, not a mask as such) number, which is what the external phone number mask can be used for, I just do not want the external phone number mask displayed on the local phone.
We are using partitions on each site which allows us to have 1001 - Backoffice, 1002 - bar, 1003 - kitchen, the same on all remote sites.
No, we had to roll out with the number on the handset, we ended up with the off-net number and the internal extension in the line text label on every handset. I did not spend much time on the issue as the team we ready to roll out so if you do find a solution please let me know.
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