this is an issue that's come up with an install with a customer of mine right now. It's a major problem for them as they have a LOT of speed dials. They've migrated from UCME where, of course, this was done through speed-dial lists. It's a another one of those crazy functionalities (like paging for example) that customers lose when they "upgrade" to full UCM. It's becoming particularily problematic as we complete the push to BE6K.
Is it something that's in v10? Also, if not, then can anyone recommend a bit of software? There are some scripts out there I've seen that you can buy, but TCL isn't really an option for this customer as they're not IOS literate.
edit:nope, not in v10. Any good software partners that don't break the bank anyone's got experience of?
A call comes in from a number, the system does a lookup on the number and get's a name against it and shows the calling name on the phone.
Think like Jabber does with Outlook contacts, but on a deskphone. UCME does this with directory speed-dials. UCM has no similar functionality. One of those crazy functions people lose when buying a more "advanced" system, like paging.
edit: version 9.1.1 btw, same on every version though.
Yep, as I say, TCL isn't a solution for this customer so Paulo's script is no good for this. We need a product that can do it. I've had a couple of recommendations from our SE, but they're both directory replacements, which is expensive and massive overkill. Does anyone out there have any experience of any products to do it?
This is just such a simple thing, it seems nuts to me that it hasnt been implemented. If we can do LDAP lookups on Jabber, why not natively in UCM for caller-name?
For CUCM , the only way to convert number to name (for internal number only) is to change "Display (Internal Caller ID)" on each phone line individually. There is no such feature like CME speed dial list in CUCM.
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