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CallManager 4.3 and Unity Express

<p>Hi.</p>

<p>I am have problems with integration with AD (user privileges/ jtapi). I need to configure an AutoAttendant on NM-CUE (3.2.1) and to configure the CCM4.3.  So I'm thinking about SIP Trunk.</p>

<p>Its possible interconnect CCM4.3 and Unity Express (AutoAttendand and VoiceMail) by SIP TRUNK? My autoattendant is 506127 and voicemail is 501001</p>

<p><br />

ccn subsystem jtapi<br />

 ccm-manager address 1.2.3.4 4.3.2.1</p>

<p>ccn subsystem sip<br />

 gateway address 1.2.3.4<br />

 mwi sip unsolicited<br />

 end subsystem</p>

<p>ccn trigger jtapi phonenumber 501001<br />

 application "voicemail"<br />

 enabled<br />

 maxsessions 8<br />

 end trigger</p>

<p>ccn trigger jtapi phonenumber 506127<br />

 application "autoattendant"<br />

 enabled<br />

 maxsessions 8<br />

 end trigger</p>

<p>ccn trigger sip phonenumber 501001<br />

 application "voicemail"<br />

 enabled<br />

 maxsessions 8<br />

 end trigger</p>

<p>ccn trigger sip phonenumber 506127<br />

 application "autoattendant"<br />

 enabled<br />

 maxsessions 8<br />

 end trigger</p>

<p>Thanks</p>

<p> </p>

<p> </p>

1 REPLY
Silver

Re: CallManager 4.3 and Unity Express

Both Unity and Unity Connection can be integrated to CallManager with SIP.

If you are referring to CCM 4.x SIP Trunk integration to VM server, then it wasn't supported because of lack of MWI support over 4.x SIP Trunk. CCM 5.x supports it.

SIP Trunk Compatibility Matrix: Cisco Unity, Cisco Unified CM, and Cisco Unified CM Express:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cusiptrunkmtx.html

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