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CallManager 7.0(2) plays MoH to users but MGCP gateway gets 3 beeps

Jason Aarons
Level 6
Level 6

If I dial from IP Phone to IP Phone I hear our custom music on hold, but if I come in through 1FB/FXO/PSTN gateway and have user put me on hold I hear 3 beeps.

Trying to think what would cause this -jason

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

the GW does not have a MRGL with an MOH server, it does not have access to a valid MOH source so it plays TOH

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
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