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Anonymous
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CallManager - CTI Route Points and associated DNs

Is there one best way to associate directory numbers with CTI route points?  Is it best to...

1. Associate only one DN to each CTI RP, creating one CTI RP for each and every DN?

...or..

2. If the DNs server similar functions, can multiple DNs associated with one CTI RP, creating one CTI RP with multiple DNs?

I have seen them configured both ways, and can't figure out which is best, so I'd like to know if there is preferred configuration, and if so, what it is, and why. 

Thank you!             

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Hall of Fame Super Silver

CallManager - CTI Route Points and associated DNs

Either option is fine as long as the CTI RP does not need to actually register with CTI app. If this is just a relay point CTI RP then I have done configs with many DNs assigned to the same device.

HTH,

Chris

Anonymous
N/A

CallManager - CTI Route Points and associated DNs

Thank you for responding to my question - that is very helpful.

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