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New Member

Callmanager End User Dialog Box will not display Function Buttons

When I go to USER MANAGER - END USER all of my function buttons are missing. There is no:

  • ADD NEW
  • SELECT ALL
  • CLEAR ALL
  • DELETE SELECTED

Also, I cannot edit the existing users even though I am logged in as Administrator. Please see the attached screenshot with the missing buttons. Is this a misconfiguration or could the software be corrupted?

Thanks,

Ron

END USER DIALOG BOX.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Callmanager End User Dialog Box will not display Function Button

Great, please mark the question as answered when you get a chance to help others in the future.

Chris

4 REPLIES
Hall of Fame Super Silver

Callmanager End User Dialog Box will not display Function Button

That is probably because you are LDAP integrated and on version below version 9, where if you are LDAP integrated the users are brought from LDAP and cannot be added/deleted in CUCM.

HTH,

Chris

New Member

Callmanager End User Dialog Box will not display Function Button

Chris:

I just have a VoIP lab, therefore I don' t have an LDAP server. I did create a modifed end user group, however I deleted all of the users from that group. Is there any way to restore the creating/editing of users without reinstalling the CUCM image?

Thanks,

Ron

New Member

Callmanager End User Dialog Box will not display Function Button

Hi Chris:

For some reason, under LDAP system configuration, the ENABLE SYNCHRONIZING FROM LDAP SERVER checkbox was checked. When I unchecked it, the buttons were restored for the USERS. Thanks for nudging me in the right direction.

Awesome !!!!

Ron

Hall of Fame Super Silver

Callmanager End User Dialog Box will not display Function Button

Great, please mark the question as answered when you get a chance to help others in the future.

Chris

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