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New Member

Callmanager\Exchange voice mail issue

Hi ,

hope you can help.

Have set up callmanager 5 to forward voice mails to Exchange 2007.

When an extension is set up to divert to voice mail this works perfectly when dialled internally.

However, when called externally the call drops.

The debug output is

Cause i = 0x82E2 - Message not compatible with call state or not implemented

Any ideas?

Thanks

Norm...

2 REPLIES
Anonymous
N/A

Re: Callmanager\Exchange voice mail issue

Could you disable progress indicator in CallManager and try?

New Member

Re: Callmanager\Exchange voice mail issue

That is exactly what you need to do. I have had this problem before. There is a known bug on this.

In your Service Parameters, set the DisableProgressIndicator to True and you problems will disappear.

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