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Community Member

Callmanager Express 4.1

Dear All,

I have CallManager Express 4.1, I want to configure one of my extensions (701) to automatically forward the calls to another extension (705) after 2 rings only if no body there to pick the handset of 701

How to do this?

thanx

4 REPLIES

Re: Callmanager Express 4.1

Hi friend,

Take a look in the CME Administration Guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wp1105062

Hope this helps.

Please rate useful posts.

Best regards,

- Adrián.

Hall of Fame Super Red

Re: Callmanager Express 4.1

Hi Majai,

call-forward noan

To configure call forwarding so that incoming calls to an extension (ephone-dn) that does not answer are forwarded to another number, use the call-forward noan command in ephone-dn or ephone-dn-template configuration mode. To disable call forwarding, use the no form of this command.

call-forward noan target-number timeout seconds

timeout seconds - Sets the duration that a call can ring with no answer before the call is forwarded to the target number. Range is from 3 to 60000. There is no default value.

From this good CME doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_c1ht.html#wp1063669

Hope this helps!

Rob

Community Member

Re: Callmanager Express 4.1

I am only a beginner but in your config try this:

#ephone-dn 701

call-forward noan 705 timeout 4

you might need to save the running-config and reboot the router to bring in the change.

Re: Callmanager Express 4.1

Hi Anthony,

Rebooting the router is not necessary for changes to take effect.

Best regards,

- Adrián.

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